Shipping policy

Shipping Policy

Insured and Tracked Shipping
All items purchased from our store will be shipped using insured and tracked shipping services. This ensures that your purchase is protected during transit and that you receive a tracking number for real-time updates.

Order Processing and Shipment

  • Orders are processed within 1-7 Business days after payment confirmation.

  • Once shipped, you will receive a confirmation email containing your tracking number and shipment details.

Lost or Damaged Parcels

  • If your parcel is lost or arrives damaged, please reach out to us immediately.

  • We are committed to your satisfaction and will work closely with both you and the shipping company to resolve any issues that may arise.

  • Please include your order details and any relevant documentation or photos when contacting us.

Contact Information
For any questions or concerns regarding your shipment, please contact us at:
Kathryn@tootsietootsie.com

Thank you for choosing to shop with us. We look forward to serving you and ensuring that your items arrive safely and securely.